Tag Archive: framework

[Infographics] Evolution of ITIL – A Brief History


ITIL – a set of guidance developed by OGC, UK has an interesting history or even sometimes mystery! How it got started and what milestones were achieved in the journey of 24 years ITIL history is worth having a look by this cool infographics.

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ITIL for Non-IT: 4 Key Business Lines Where ITIL is Emerging


ITIL is emerging to the ‘Non-IT’ areas because of its robustness and proven value creation. What are the lines of business which can leverage this powerful ITSM framework?

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